Frequently Asked Questions

This Agreement was last modified on 18th february 2016

FAQ Second Version

What Shipping Methods Are Available?

We offer shipping services from USPS, UPS, FED EX, DHL, as well as freight services from many nation wide carriers. We can also work with you or your freight forwarder to get you you order as quickly and efficiently as possible.

How Long Will it Take To Get My Package?

Your order will ship as quickly as possible and delivery times can vary from 2-3 days on up depending on your location and service type. All orders will include tracking information so you will be able to locate your order at anytime and we are here to help you if anything goes wrong along the way.

How Do I Track My Order?

Tracking your order is very easy we provide tracking info and link with every order that we ship, and we are available by phone or email to assist you with any problems that may arise.

How Do I Place an Order?

We have tried to make ordering as easy as possible. Just add the products you desire to the cart and check out or give us a call or email us your list of items and we can provide you with a quote, populated shopping cart and or handle your payment. We are here to help you get the solar parts you want and need.

How Should I to Contact if I Have Any Queries?

We are easily reached by phone at 1-805-218-1151 or by email at and will do our best to answer any questions that you have.

Do I Need an Account to Place an Order?

You can place orders as a guest or you can create a account your choice. we are here to make getting the solar parts you want and need as easy as possible.

Why Should you buy from us?

You have many choices when it comes to purchasing anything in today’s market place and we are here to make it easier to get the solar parts you want and need as quickly and easily as possible. we offer FAST shipping and strive to have orders shipped out the same if the product is in stock at our warehouse facilities. We also offer education and design assistance for your projects and will have engineering service links on our web site very soon. Bottom line we are here to help you with your solar power system whether it is on component to fix your existing set up or if it is a custom designed system we can help.

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We handle returns on a case by case basis. However as long as the item has not been installed and is in the same unused condition and packaging as it was sent to you then usually there is no problem granting you a prompt return authorization.

Warranty info

All the products we sell carry the full manufacture warranty with them all you need to do is register your item with the manufacture when you receive the item and activate the warranty in you name.

Can I pick up my order

Yes absolutely you can pick up your order. give us a call as we offer a lot of solar parts and not all are located together.